Shipping Policy
Updated: October 5, 2026
Thank you for supporting Uncle's Collectibles! We are a collector-first shop based in Kent, WA and we pack every order like it's going in our own display.
--- WORRY-FREE DELIVERY AVAILABLE AT CHECKOUT Protect your order against loss, damage, or theft in transit. At checkout, you can add Worry-Free Delivery (Route Package Protection) for a small fee. This protects your order if it is: • Lost in transit • Damaged by the carrier • Marked delivered but stolen / not received How it works: If an issue occurs, file a claim using the Route link in your shipping confirmation email for a quick replacement or refund. If you decline Worry-Free Delivery at checkout, Uncle's Collectibles is not responsible for packages lost, stolen, or damaged by the carrier. We will assist with filing a USPS claim, but refunds/replacements are not guaranteed.
--- 1. ORDER PROCESSING All orders are processed within 1-3 business days (Monday - Friday, excluding federal holidays). You will receive a shipping confirmation email with tracking as soon as your order ships. Autographed items and pre-orders: Please see the estimated ship date in the product description. Authentication and extra protective packaging may add 1 extra handling day.
2. HOW WE SHIP We ship via USPS from Kent, WA 98030. All shipping rates are calculated at checkout based on weight, dimensions, and destination. We do not offer free shipping at this time. Delivery times from USPS (typically 2-5 business days for Ground Advantage / Priority) are estimates and not guaranteed. Delays can occur during holidays, weather, or high-volume periods.
3. DOMESTIC SHIPPING ONLY We ship to all 50 U.S. states and to PO Boxes (via USPS). We do not offer international shipping on the website. If you are located outside the U.S. and would like to place an order, please message us for more information via our contact page or Instagram @uncle206toyzncollectibles. We will review on a case-by-case basis. Any international orders would be responsible for all customs fees, duties, and taxes.
4. TRACKING YOUR ORDER Once shipped, your tracking number will be emailed to you. If you do not see it, check your spam folder or contact us.
5. COLLECTOR CARE PACKAGING Your grails matter to us. • All collectibles are shipped in a sturdy corrugated box - never in a mailer alone • Pops and boxed items are bubble-wrapped with void fill • Autographed items include extra protection for the signature We do everything to protect your items, but we cannot guarantee mint condition due to manufacturer imperfections and carrier handling. Minor factory flaws are normal and not considered damage.
6. ADDRESS ERRORS Please double-check your address at checkout. We are not responsible for packages shipped to an incorrect address provided by the customer. If returned as undeliverable, we can reship at the customer's expense.
7. LOST, DAMAGED, OR STOLEN PACKAGES Please inspect your package upon arrival. WITH Worry-Free Delivery: File a claim via the Route link in your shipping email. Route will quickly resolve with a replacement or refund. WITHOUT Worry-Free Delivery: • Damaged: Contact us within 48 hours with photos of the item, the box, and the shipping label. Keep all original packaging. • Marked delivered but not received: Wait 2 business days, check with household, neighbors, and local USPS. If still missing, contact us and we will help file a USPS claim (no guarantee of refund/replacement).
8. CONTACT US Uncle's Collectibles 10605 SE 240th St, Kent, WA 98030 Website: https://www.unclescollectibles.com/ Instagram: @uncle206toyzncollectibles
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